Frequently Asked Questions

Everything you need to know about your Verano Hill experience.

How long does shipping take?

Standard shipping typically takes 7-12 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific collections.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products ethically sourced?

At Verano Hill, we are committed to responsible fashion. We partner with manufacturers who adhere to fair labor practices and high-quality production standards.

Can I change or cancel my order?

Orders can be modified or cancelled within 12 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.